Refund Policy

Theydon Christmas Trees Replacement or Refund Policy

We appreciate that many of our new customers will be purchasing a Christmas tree online for the first time. We understand the importance of making the right choice and that’s why we offer a replacement or refund policy. 

We personally deliver our own trees and always carry spare stock in our vans and aim to give customers a choice of Tree on their doorstep. Should a customer be unavailable to choose we offer a 24-hour return/refund if unhappy with the Christmas Tree selected,


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