Buying a Christmas Tree Online for the First Time?
We appreciate that many of our new customers will be purchasing a Christmas tree online for the first time. We understand the importance of making the right choice and that’s why we offer a replacement or refund policy.
What we can assure you is that you will receive a Christmas tree grown in Theydon Bois that will be of higher quality than you are used to. The truth is we have 10,000 Christmas trees to choose from and our expert pickers will only select the finest trees (Grade A) for the given size you have ordered.
Our simple order to door service will mean you can avoid the hassle of heading out to purchase a tree and transporting it home. We promise a no fuss service and we will do our best to accommodate the delivery dates and times that suit you best. We personally deliver our own trees, so you do not need to worry about dealing with third parties and rigid delivery schedules.
Buying a Christmas Tree Online for the First Time?
With Theydon Christmas Trees, you can be confident of the highest quality, cut-to-order, luxury Nordmann Fir Christmas tree, in the size of your choice. Our customer service is second to none and we pride ourselves on providing more beautiful trees than any other supplier.
We know first-hand what it's like to get a real Christmas tree that looks scraggly and uneven once you get it home or has needles that start to shred after a few days. We're so confident in our trees' quality that we offer a 100% refund or replacement guarantee.
Our expert growers work through the year to ensure a natural shape with lush dark glossy green needles. We cut our trees within 48 hours of delivery to ensure a maximum non-drop lifespan that lasts well beyond Christmas day (providing you give it a drink or water).
Our premium delivery service means you don't need to worry about emptying your car and then cleaning it after you have transported your tree home.
Theydon Christmas Trees
Replacement or Refund Policy
We appreciate that many of our new customers will be purchasing a Christmas tree online for the first time. We understand the importance of making the right choice and that’s why we offer a replacement or refund policy.
We personally deliver our own trees and always carry spare stock in our vans and aim to give customers a choice of Tree on their doorstep. Should a customer be unavailable to choose we offer a 24-hour return/refund if unhappy with the Christmas Tree selected,